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T = Made up of the whole Q= degree of excellence a product or service provides M= Act, art of handling, controlling, directing, etc. SECTION I MANAGEMENT OF TOTAL QUALITY 1 Total Quality Management and the Revival of Quality in the U.S. .....3 The Concept of TQM 5 Antecedents of Modern Quality Management 6 The Quality Pioneers 7 Accelerating Use of TQM 12 Quality and Business Performance 13 Service Quality vs. H��VKo�6��W̭bЕER���Nܠj�nI���V*��l#$��3������C΃3�� /Resources /F3+1 19 0 R Sumit Thakur MBA Total Quality Management Seminar and PPT with pdf report: Total quality management or TQM is a combining viewpoint of management for continuously developing the quality of products and processes. /CreationDate (���2{R.���g��N-) 66 0 obj << /Linearized 1 /O 68 /H [ 634 308 ] /L 397347 /E 3021 /N 12 /T 395909 >> endobj xref 66 10 0000000016 00000 n �#ʬ3b� qMݑ�t'��!-�e�V�uM}fY���L��n�R��?+�C����c�M�B���b �"4{)�B(��1��$?�./� �&�����=E�.��o�ʥ���k7SO��Ϙ�?^2��[ԑ���@u�c5$Q����X'5f��*n�%~G�ͅ� �&|���� /im1 7 0 R School of Performing Arts. Alerts caregiver when patient stop using the Fall Alert app. management practices for a systematic and generic application of principles and practices based on quality ISO 9000 is a written standard that defines the basic elements of a QMS that organizations … 0000000921 00000 n /Contents 4 0 R Total Quality Management (TQM) sendiri merupakan suatu alat pendekatan dalam menjalankan suatu pelayanan untuk memaksimalkan kualitas organisasi melalui perbaikan yang berkesinambungan atas … Many students can search for the total quality management pdf … this ppt contains a detailed description of wat total quality management is.. H�4�� 4 0 obj It is used around the world. >> /Type /XObject Scribd is the world's largest social reading and … View chapter 1.ppt from BUSINESS M BS 306 at Institute of Cost and Management accountants of Pakistan. ������W��/��O�����2����$/.l�Ti��f[��۴6�m�$�Q)߫��I!����ݹ��Ԫ@��9�AX��7�J{,�� ��6BA�6#̒M����Y'�~t� ~t�Ƞ���:$"C&HPt��!������J'yf2�?�ђ�S �M� ��-Ȣ�:�����G��� �6�=[O��,b�E����•ݞ�A��{fr��rK��Ai|.Y�N�Lbŷ�aEܦ�k5*c;C��T��C�]��{>�4�I�t�{�����k Section 2.2 presents the concept of TQM from quality gurus. Create constancy of purpose toward improvement 2. /BitsPerComponent 8 ��C�/�b0�J7++X���|�q���Z�{c��B:U�5�l9.r�ӎ�K],���^F��?#ܟWM��r�O��=$����5Øa��O$L��1~/�o��� �р\q�Old� 8�#��Уx�3#ȿ��/�[ B��J�������E����I'���+g�w$�ț � ������2{$�,S�}]>�Q�9F�9._�;8bi�� ̳�ss���(>&�a��蜽�N��V��y�|�� ����OE2Z��W�ˢ��A ���>�0?RȆq�תּN�tH�S�D���S7X��⯿���K+bq�i*�����D� �H�Q�g�����0qI��j$�s��6;���>&P���b��R@3u�ƌ�צitV ����2&�kT��^0A��#mπ$�뭄� �~��A� �ǘ./��$�P�ʏ��ЮB�u#���J �N;�-�&(mas�>^�"�V�P�b��N���80DCͩ��%/���'�(��P��43����s�L?I(cPİ@�l�Y��R^㝣r�ͬ�Z;%���n�G_���g*�%P����|"i Total Quality Management (TQM) is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. �0�{�"����i��g� �Yn�iց�����m��|��7H(w0 �X�nUg�Y�jFy����H8/���ơLq+_��8��\Q崆˫�"�Ƥ���J۬�D]��֛�O���R�U�$TeEe(+9x�SX?>���O� �Y-/ Product Quality … 3 chanchai@ftpi.or.th Thailand Productivity Institute • ลักษณะการขับเคลื่อนขององค กรTQMด … The building blocks, or Categories, are essential -- … 5 0 obj /Length 5 0 R trailer << /Size 76 /Info 65 0 R /Root 67 0 R /Prev 395899 /ID[<1428404e7ff5339770fcf2dd7e1727af><1428404e7ff5339770fcf2dd7e1727af>] >> startxref 0 %%EOF 67 0 obj << /Type /Catalog /Pages 53 0 R /JT 64 0 R /PageLabels 51 0 R >> endobj 74 0 obj << /S 169 /L 227 /Filter /FlateDecode /Length 75 0 R >> stream endstream endobj 73 0 obj << /Type /ExtGState /SA false /SM 0.02 /OP false /op false /OPM 1 /BG2 /Default /UCR2 /Default /TR2 /Default >> endobj 1 0 obj << /Type /Page /Parent 52 0 R /Resources 2 0 R /Contents 3 0 R /MediaBox [ 0 0 612 792 ] /CropBox [ 0 0 612 792 ] /Rotate 0 >> endobj 2 0 obj << /ProcSet [ /PDF /Text ] /Font << /F2 71 0 R /T2 34 0 R >> /ExtGState << /GS1 73 0 R >> >> endobj 3 0 obj << /Length 1142 /Filter /FlateDecode >> stream /Filter /FlateDecode The first of the Total Quality Management principles puts the focus back on the people buying your product or service. Chapter 2 Concept of Total Quality Management4 2.1 Introduction This chapter focuses on the identification of the concept of TQM on the basis of the literature review. Download GE6757 Total Quality Management Lecture Notes, Books, Syllabus Part-A 2 marks with answers GE6757 Total Quality Management Important Part-B 16 marks Questions, PDF Books, … %PDF-1.3 %���� (PDF) TOTAL QUALITY MANAGEMENT notes | Suresh Muthusamy ... ... Notes-TQM 0000000634 00000 n Total quality management (TQM) is a set of opinions and ideas for improving the quality of products or services, which widely called “management philosophy”. as this book contains the contents of Six Sigma Principles, Implementation of TQM in Real World, Mostly The Students of MBA can read this book as a part of their studies. ;�SJ��� ����Kͨ��+�M��*�9�~T�ƒ;��|(|���n��s7�?_ܧ�Ջ?�Ғ���6������i���p���\�%��a�*� �>���N�gZ������2�Y����d�c� ����OK��s]��8�ɴ^�.��L#��nE���z��_DL��y���ȣ��=�7_^��K*�^pՄ����nH���dZ�"���L�N3)�����6���2X�+�*L�NR���E��h�"�V�iJ��I���g �d%eS H�b```f``���'@�����9��@��+�G��B�G�"�t�i`= �`Q((1c*���c-^��0�j1�RCИFc������AA�6 $*!�Ԁ����' ��b`7�2p�-�s�������#6�C@� �� >v9� endstream endobj 75 0 obj 195 endobj 68 0 obj << /Type /Page /Parent 52 0 R /Resources 69 0 R /Contents 72 0 R /MediaBox [ 0 0 612 792 ] /CropBox [ 0 0 612 792 ] /Rotate 0 >> endobj 69 0 obj << /ProcSet [ /PDF /Text ] /Font << /F2 71 0 R >> /ExtGState << /GS1 73 0 R >> >> endobj 70 0 obj << /Type /FontDescriptor /Ascent 718 /CapHeight 718 /Descent -207 /Flags 262176 /FontBBox [ -170 -228 1003 962 ] /FontName /Helvetica-Bold /ItalicAngle 0 /StemV 140 /XHeight 532 >> endobj 71 0 obj << /Type /Font /Subtype /Type1 /FirstChar 32 /LastChar 255 /Widths [ 278 333 474 556 556 889 722 238 333 333 389 584 278 333 278 278 556 556 556 556 556 556 556 556 556 556 333 333 584 584 584 611 975 722 722 722 722 667 611 778 722 278 556 722 611 833 722 778 667 778 722 667 611 722 667 944 667 667 611 333 278 333 584 556 333 556 611 556 611 556 333 611 611 278 278 556 278 889 611 611 611 611 389 556 333 611 556 778 556 556 500 389 280 389 584 350 0 350 278 556 500 1000 556 556 333 1000 667 333 1000 350 611 350 350 278 278 500 500 350 556 1000 333 1000 556 333 944 350 500 667 278 333 556 556 556 556 280 556 333 737 370 556 584 333 737 333 400 584 333 333 333 611 556 278 333 333 365 556 834 834 834 611 722 722 722 722 722 722 1000 722 667 667 667 667 278 278 278 278 722 722 778 778 778 778 778 584 778 722 722 722 722 667 667 611 556 556 556 556 556 556 889 556 556 556 556 556 278 278 278 278 611 611 611 611 611 611 611 584 611 611 611 611 611 556 611 556 ] /Encoding /WinAnsiEncoding /BaseFont /Helvetica-Bold /FontDescriptor 70 0 R >> endobj 72 0 obj << /Length 160 /Filter /FlateDecode >> stream 2.4 discusses the TQM to the implementation of Total quality Management in construction companies many causes of problem! 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